Terms & Conditions
Welcome to Lilyderm Botanics.
These Terms & Conditions govern your access to and use of https://lilydermbotanics.com/ and purchases made through the Website.
By accessing or using the Website, you agree to these Terms & Conditions.
1. About Lilyderm Botanics
The Website is operated by:
Legal Business Name: Lilyderm Botanics Private Limited
Brand: Lilyderm
Address: Shop No. 5, Nr Jakat Naka, Kadi Main Road, Kalol Darwaja, Kadi, Mahesana, Gujarat – 384440
Email: care@lilydermbotanics.com
Phone: +91 9537726772
GSTIN: 24AAGCL9622E1ZL
2. Use of the Website
You agree to use the Website only for lawful purposes.
You must not:
- Use the Website for fraudulent purposes
- Provide false or misleading information
- Attempt unauthorized access to the Website
- Interfere with Website security
- Introduce malicious software
- Copy or commercially exploit Website content without permission
- Use the Website in a manner that may harm Lilyderm Botanics or other users
3. Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, prices and other information.
Product images may vary slightly from the physical product because of photography, lighting, packaging updates or differences in device displays.
Customers should read the product packaging, ingredients, directions, warnings and other information supplied with the product before use.
4. Cosmetic Products
Lilyderm products are cosmetic/skincare products.
Customers should:
- Read product labels before use
- Follow the manufacturer’s directions
- Review ingredients before use
- Follow applicable warnings and precautions
- Discontinue use if irritation or an adverse reaction occurs
Individual results may vary.
5. Manufacturer Information
Lilyderm products are manufactured in India by:
Peak Life Innovations Private Limited
Suvas Global Industrial Hub, 65, Sarkhej-Bavla Road, Changodar, Ahmedabad, Gujarat – 382213, India.
Applicable cosmetic manufacturing licence information will be provided/updated when supplied by the manufacturer.
6. Product Batch and Expiry Information
Batch numbers, manufacturing dates and expiry/use-before dates may vary between manufacturing batches.
Customers should refer to the physical product packaging for batch-specific information.
The stated general shelf life for the products is 2 years, subject to the product’s applicable manufacturing date, expiry/use-before information and storage instructions.
7. Pricing
Prices displayed on the Website are in Indian Rupees (INR).
We reserve the right to correct typographical, technical or pricing errors.
8. Orders
When you place an order, you are submitting a request to purchase the selected products.
We may cancel or decline an order where there is:
- A stock issue
- A pricing or technical error
- A payment problem
- Suspected fraudulent activity
- An incorrect or incomplete order
- Another legitimate reason affecting fulfilment
Where an order has already been paid for and is cancelled by Lilyderm Botanics, an eligible refund will be processed according to the applicable refund procedure.
9. Payment
Payments may be processed through Razorpay.
Available payment methods may include:
- Credit/debit cards
- UPI
- Net banking
- Cash on Delivery
10. Shipping
Shipping is available within India.
The standard shipping charge is ₹50.
Shipping is free for orders containing two or more products, subject to the applicable checkout terms.
Delivery and processing timelines may vary according to the logistics service used, including Shiprocket and its associated courier partners.
11. Returns and Refunds
Returns, replacements and refunds are governed by our Return & Refund Policy.
Customers should review the policy before placing an order.
12. Cancellation
Orders may be cancelled before dispatch.
Cancellation after dispatch is not available under the standard cancellation policy.
Where an eligible cancellation is accepted, any applicable refund will be processed according to our refund procedure.
13. Intellectual Property
The Lilyderm name, logo, product photographs, graphics, designs, written content and other Website materials may be protected by intellectual-property laws.
You may not reproduce, copy, modify, distribute or commercially use Website content without prior written permission, except where permitted by law.
14. Third-Party Services
The Website uses third-party services including payment, logistics, analytics, advertising and communication providers.
Those services may be governed by their own terms and policies.
15. Limitation of Rights
Nothing in these Terms & Conditions is intended to exclude or restrict any consumer right or remedy that cannot lawfully be excluded or restricted under applicable law.
16. Changes to These Terms
Lilyderm Botanics may update these Terms & Conditions from time to time.
The latest version will be published on this page.
17. Contact
Lilyderm Botanics Private Limited
Shop No. 5, Nr Jakat Naka, Kadi Main Road, Kalol Darwaja, Kadi, Mahesana, Gujarat – 384440
Email: care@lilydermbotanics.com
Phone: +91 9537726772
